www.pandaexpress.com/guest is the official website of the Panda Express survey.
The Panda Express survey is sponsored by Panda Restaurant Group, Inc., the parent company of this restaurant. This survey aims to collect customers’ opinions and feedback. So it is a restaurant customer satisfaction survey. By knowing what their customers want or need, they can make improvements on their Chinese food and services accordingly. Like many other feedback surveys, this one is also hosted on the Medallia website. The direct link to the Panda Express survey page is http://survey.medallia.com/pandaexpresssurvey. But the same site can also be reached through links like http://www.pandaexpress.com/guest or http://www.pandaexpress.com/survey. You can use either of them, but the one shown on your receipt is recommended.
Why take the Panda Express survey?
There are at least two reasons why you want to take this guest survey. First, it is a great opportunity for you to send your feedback to them. If you are a frequent customer of Panda Express and you like their gourmet Chinese food, you may want to help them to improve their food and/or services so that they can provide better food and services to you. Second, they wants to thank their customers’ input by offering free prizes for people who complete their customer survey. The free prize will be shown on the survey invitation found on the receipt. For instance, by completing the customer satisfaction survey, the participants can receive a Panda Express coupon which is good for a free entrée item with a 2 entrée plate purchase. So, if you want this Panda Express coupon, it may be worthwhile to spend 5 to 10 minutes to do the survey.
This survey is only for their customers. To see whether you are invited, you should check the receipt from your most recent visit. The survey invitation is printed on the lower part of the receipt. If you are invited, you can participate in this Panda Express guest survey in two ways: on the phone or on the web. If you prefer to take it on the phone, you should call the telephone number: 1-888-517-2632. If you want to do it online, you should visit www.pandaexpress.com/guest or the survey web address shown on your receipt. When you visit the site: www.pandaexpress.com/guest, the Panda Express survey code is required to unlock the feedback questions. The survey code is available on the receipt. So it is also called receipt code. Upon the completion of the guest survey and the submission of all the required information, the survey respondents will receive a validation code. Write down the code on the back of the receipt where the survey invitation is found. The receipt with the validation code can be used as Panda Express coupon which is good for free prize redemption at participating locations.
So to share your insights and opinions with them, take the Panda Express survey at www.pandaexpress.com/guest to get a Panda Express coupon valid for free prize with purchase.